Vacancy: GL Cottages Hospitality Manager
Gender Links Cottages, seeks the services of experienced, skilled, highly motivated and committed Gender Links Cottages Hospitality Manager to manage this accommodation and conferencing facility. The post is based in South Africa. Interested candidates should submit their CVs, references and a letter of motivation to the link below:
Click here to apply online by 29 September 2026
KEY RESPONSIBILITIES
Hospitality & Operations
- Oversee the day-to-day operations of Gender Links Cottages.
- Ensure a warm, professional and memorable guest experience from arrival to departure.
- Manage reservations, check-ins, check-outs and guest enquiries.
- Coordinate housekeeping, maintenance and general upkeep of the facility.
- Monitor occupancy, bookings and room availability.
- Handle guest complaints and resolve issues promptly and professionally.
- Coordinate conferences, meetings, functions and other events hosted at the Cottages.
- Ensure the facility consistently meets high standards of cleanliness, service and presentation.
Financial & Administrative Management
- Monitor daily income, bookings, expenses and operational costs.
- Maintain accurate records of bookings, purchases, stock and suppliers.
- Prepare regular operational and financial reports for management.
- Monitor food and other operational costs and identify opportunities for savings.
- Manage relationships with suppliers and negotiate where appropriate.
- Support invoicing, payment follow-up and other administrative functions.
Business Development
The successful candidate will be expected to contribute actively to growing the business by:
- Identifying opportunities to increase occupancy and revenue.
- Building relationships with corporates, NGOs, government departments, training institutions and other potential clients.
- Promoting conferences, events and catering services.
- Encouraging repeat bookings and referrals.
- Identifying opportunities to improve the profitability and competitiveness of the Cottages.
What we are looking for
The ideal candidate will be:
- A qualified an experienced individual with hospitality management experience.
- Hands-on, energetic and willing to get involved in all aspects of the business.
- A strong customer-service professional who genuinely enjoys working with people.
- Commercially minded and able to understand occupancy, revenue, costs and profitability.
- Highly organised with good administrative and record-keeping skills.
- Comfortable working with budgets, Excel and basic financial information.
- An effective problem solver who remains calm under pressure.
- Creative and innovative in developing menus, guest experiences and business opportunities.
- Able to manage staff, suppliers and service providers effectively.
- Flexible and willing to work weekends, public holidays and extended hours when operationally required.
- Computer literate, with good communication skills.
QUALIFICATIONS & EXPERIENCE
- Relevant qualification in Professional Hospitality Management, Hotel Management or a related field.
- At least 3–5 years' relevant experience in hospitality, preferably in a guesthouse, B&B, boutique hotel or similar establishment.
- Experience managing bookings, events, suppliers and hospitality staff will be an advantage.
- Experience in cost control, stock management and hospitality administration.
- A valid driver's licence would be an advantage.
Closing Date: 29th September 2026
Only shortlisted candidates will be contacted for interviews. For more information on GLC go to https://www.glcottages.co.za/. GLC reserves the right to re-advertise, should a suitable candidate not be found.
Equality Statement
Equality and diversity are at the core of Gender Links values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.